Frequently Asked Questions

Everything you need to know about your Givehugz experience.

How long will it take to receive my order?

Standard shipping usually takes 5-8 business days within the continental US. International shipping times vary by location, typically ranging from 10-21 business days.

What is your return policy?

We offer a 30-day return window for all unwashed and unworn items with original tags attached. Simply visit our returns portal to start your process.

How do I find the right size for me?

Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our charts for the most accurate fit.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery dates will be calculated automatically at checkout based on your address.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.

How should I care for my Givehugz apparel?

To maintain the quality and softness of your items, we recommend machine washing cold with like colors and tumble drying on low or hanging to dry.