Returns & Exchanges
At Givehugz, we want your new fashion finds to feel like a warm embrace, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. If your purchase doesn't fit perfectly or meet your style expectations, we are committed to making it right.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the unworn clothing back in its original packaging, ensuring all hangtags are attached and the garment is in its original condition.
- 3.Ship It Back
Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.
